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| The Exotic Persian Customer Care .. Find out about our policies brfore you purchase . Customer Satisfaction is Our Primary Focus, We alreafy have a | ||||||||||
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Our Customer Service Department Hours: |
| Our credit card processor uses 128 bit encryption to protect your most private information PAYMENT AND ORDER PROCESSING- US dollars only Domestic orders include the 50 United States, Puerto Rico and the US Virgin Islands, We accept Paypal, Visa, Mastercard, Discover, American Express, Money orders and cashiets checks made payable to :The Exotic Persian Cash on pick up(please preorder so we can have your goods ready depending on the order subtotal your pick up order may be subject to SC sales tax no delievery charges are added to pick up orders. Orders are accepted via website,email or by telephone for your safety please remitt a telephone number for email orders we will call you to get your credit card number or assist yu wilth a payment method. We will call the 50 States and Canada. Canadian and international orders require a Paypal account, We do not accept international credit cards at this time, we invoice through paypal Payment is expected via internet or telephone at the time of purchase, all orders are processed packed and shipped once cleared payment is received. |
Domestic Shipping guidelines, Shipping Fees are based on the order destination zipcode The Exotic persian uses the listied shipping methods based on total shipping weight with packaging> USPS- Please note dimensions of the products also determine the appropriate shipping route first class mail parcel weights 13 ounces and under priority mail flat rate envelope or small box- based on demensions of the products and the weight must be 4 pounds or less priority mail,- based on product dimensions and destination zipcode and weight. media mail- restrictions apply to the type, Books , book kits and certain papercrafting products fall in this catagory. Postal Express mail is not guaranteed in our area so we recommend Fedex Expr Handling Fees are minimal and range from 30cants to $3 Fed Ex Home ground Shipping is used at our descretion and order dependent Fed Ex Express additional charges Fed Ex claims for Damage contact wackycat44@hotmail.com within 3 business days of recieving an order, please note ispecific questions will be required , Handling Feesapply to all products, They are included in the shipping fees and vary We do not make profit on handling fees they are used to pay for shipping and packing materials used to send your goods Handling fees range from 30 cents to $3.00 Signature confirmation , Insurence andexpress mail - increased additional charges PLEASE NOTE THAT SHIPPING FEES ARE BASED UPON WEIGHT AND DIMENSIONS OF A PRODUCT,YOU MAY PURCHASE A PRODUCT THAT IS DESCRIBED AS ONE WEIGHT FROM THE MANUFACTURER, THIS WEIGHT DOES NOT INCLUDE THE ADDITIONAL WEIGHT NECESSARY TO SHIP YOUR PARCELS |
International Shipping Policy Exotic Persian is not responsible for Customs fees applied to your purchases, We do not know the customs fees they are Country or destination dependent/ Please note : Do not ask us to mark your shipments as a gift from us, This is illegal and we do not perform favors for anyone, Nor do we reduce the purchase price of goods to suite your needs, If you purchase an item as a gift and have the shipping address in a different area Your name address, email and telephone number witll be submitted on the customs form also as the purchaser The Exotic Persian utilizes the USPS for all international purchases Guaranteed purchases USPS Express Mail Only Additional Fees apply There is a 20 pond parcel limit Global Priority MailTracking number provided to customer once the parcel leaves the United States we are no longer responsible for your purchase or destination times, there is a 20lb limit per parcel Global Priority Flat Rate parcels Fees are always based on dimesions and weight of goods. Flat rate envelopes and small boxes cannot be insured First Class International ShipmentsParcelof any kind are not guaranteed or tracked, we provide a customs form number , get your parcels scanned in at the local USPS office as proof of mailing This route cannot be insured. There is a four pound limit on a parcel using this route PLEASE NOTE THE FOLLOWINGINTERNATIONAL CUSTOMERSTHE EXOTIC PERSIAN IS NOT RESPONSIBLE FOR ANY PRODUCTS SHIPPED ANY ROUTE THAT IS NOT GARANTEED WE ARE NOT RESPONSIBLE FOR TRANSIT TIMES, WE CONSIDER PROOF OF MAILING WHEN YOUR GOODS ARE SCANNED IN AT OUR LOCAL POST OFFICE |
APOand DPO hip these Routes please note the parcel cannot be tracked once we ship this Route |
